As Customer Services Team Leader, I love being involved in all aspects of the customer experience, from supporting and leading the team day to day to finding new ways to improve WeBuyBooks for our customers.
I enjoy solving problems, finding practical solutions and looking for opportunities to improve the way we work. I also enjoy testing new website and app updates and listening to customer feedback to help shape positive changes.
I love the satisfaction of organising, creating space and finding new homes for things that are no longer needed. I’m also passionate about reducing waste and making the most of what we already have, which makes being part of a business that gives pre-loved items a second life even more rewarding.
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