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Privacy Statement

We Buy Books is part of ‘Revival Books Ltd”.

This privacy policy explains how we may use any personal or sensitive information that we collect about you when you use our service (which can include this website or our mobile app).

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Contents:
What information do we collect about you?
How will we use this information?
Storage and safeguards
Cookies and tracking
Updating or removing your information
Links to other websites
Camera usage on the app
Changes to our privacy policy
How to contact us

What information do we collect about you?

In general, you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register, and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

We collect general site usage data using cookies or tagging technology for the purposes of improving our website. We collect your information when you register with us or complete a trade.

We ask for contact information from you when creating an account which allows us to:

Send you a postage label
Keep you updated on the progress of your trade
Pay you when your items have been checked

We use cookies to identify you as a visitor to our site, this is explained in more detail below.

How will we use this information?

We may use information that you provide:

  • To register you with our website and to administer it.
  • For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
  • We may use your information to send you offers and news about webuybooks.co.uk products and services which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.
  • We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions.
  • Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • With your approval, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

If you have consented to receive marketing communications, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

Storage and safeguards

Under data protection and security legislation, ‘Revival Books Ltd’ is legally required to inform you where your data is stored and how it is protected.

No personally identifiable information is transferred or stored outside of the European Economic Area (‘EEA’), such as name, address, phone number and any payment information. This website is hosted with UK Fast, who store data in England under strict safeguards.

As part of due diligence in the usage of third parties, we ensure they follow the highest standards of data protection and security. However, in the event of a breach of a third party, ‘Revival Books Ltd’ group cannot be held responsible. This eventuality is highly unlikely, as we do not pass personally identifiable information to third parties, as stated above.

Personally identifiable data is collected and used for the reasons set out above and shall not be stored for longer than necessary for those purposes.

Cookies and tracking

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

For further information, please visit: https://www.aboutcookies.org/

List of Cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
RB_BK Stores your basket information so it can be retrieved at a later date.

List of 3rd party cookies we collect

COOKIE name COOKIE Description
__utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
k twitter cookie.
guest_id twitter app guest cookie.
_twitter_sess twitter app session cookie
pid twitter cookie.

Updating or removing your information

We would like to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you believe is inaccurate. You may also do this yourself through the My Account dashboard (if you are a registered user).

You have the right to request a copy of the information that we hold about you, if you would like a copy of some or all your personal information, please contact us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third Party Service Providers

We employ other companies and individuals to perform functions on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

We use third parties to:

  • Ask you to review our service
  • Send you survey questionnaires
  • Send triggered and promotional emails

Please note that you can change your communication preferences at any time in the ‘My Account’ section of the website or app.

Camera usage on the app

In order to use our app, you will need to allow the app permission to use your phone or tablet’s camera. The camera is only used to scan the ISBN’s and barcodes of your items in order for us to give you an accurate price for your books, CDs, DVDs and games.

Changes to our privacy policy

We may update our privacy policy in order to remain compliant with data protection legislation. We will do our best to notify our customers, but please refer to this periodically for the latest updates.

How to contact us

Mail

Revival Books Ltd
11 Hugh Business Park
Waterfoot
Rossendale
Lancashire
BB4 7BT

Telephone

01706 248281

Email

Info@webuybooks.co.uk

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01706 248281
(9am – 5pm Mon to Fri)

info@webuybooks.co.uk