Your Selling Basket

Following our simple guidelines will ensure your items reach us in the condition you sent them. Simply follow our guide below and you'll have your items packed in no time!

Use Correct Number of Boxes

Pack your items into the correct number of boxes as determined by our clever box calculator. When creating multiple offers please do not mix offers in boxes and ensure the label affixed corresponds to the contents. This means we can easily track your items - ensuring you get paid faster. If you require more packaging labels then these can be found in your account.

Box Sizes

Secure Your Items

Bubble Wrap is the ideal material to secure your items in the box and prevent damage. Try to pack heavier items first and don't use a box that's too large - your items will move around and could damage one another.

Double Check Your Items

It might sound obvious but make sure you're sending all the items that are listed in your selling basket.

Use a Sturdy Box

Please use a box to send your items, just wrapping them does not give sufficient protection. Books, CD's and DVD's can be heavy and will shift during transit so the box needs to be heavy duty enough to cope with this. Use rigid boxes with flaps intact also use strong tape designed for shipping as apposed to securing your box with string and paper over-wrap.

Ensure Postage Label is Attached Securely

Remove any labels, hazardous materials indicators, and other previous shipment labels. Ensure your label is attached securely and the barcode is not obscured by tape. This will allow your box to be easily tracked - meaning you get paid quicker!

Post Within 7 Days

Prices offered for books, CD's and DVD's remain in place for 7 days, so to make sure you get the cash you’re expecting please post your items within this time frame. Save Save

We do buy a wide variety of items however we already have multiple copies of many of the “best sellers” and popular titles and unfortunately are not a position buy further copies.

Popular fiction (particularly paperbacks by popular authors) often falls into this category. Another reason for a title being rejected is the age of the publication.

Books published within the last two years are more likely to be accepted. Similar principles apply to CD’s, DVD’s, Blu-Rays and Games in that the more popular and common they are the less likely we are to accept them.

Note our prices and the list of items that we can buy are updated every day.

Due to the huge number of items that we buy, unfortunately we can't accept items that fail our quality procedure.

Please read our acceptance guidelines below:

Books

• The cover, binding and pages must be free from heavy damage, including water damage
• The pages shouldn't be torn, and no pages missing
• Free from heavy writing and any writing should not affect text
• If your book had a dust jacket, CD or DVD this must accompany the book
• If your book is part of a box-set, all books should be present

CD, DVD & Games

• All discs must be present and free from cracks and deep scratches
• No pirated or copied discs
• All covers, sleeve notes and instructions should be included undamaged
• If your disc is part of a box-set, all discs should be present

We'll let you know if we can’t buy your items once your trade is complete. We will either return these to you, or recycle them responsibly.

Return Postage Costs

CD	DVD	GAME	BOOK*
£1.00	£1.00	£1.00	£2.40

View our full item condition guidelines here

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