Frequently Asked Questions

Frequently Asked Quesions

This will be emailed to you when you have completed your offer. If you're unable to print this, or you don't have a printer simply reply to the email and we'll post a label(s) out to you.
Incomplete items/box sets. Blank discs. Free Games - for example items given away by magazines and newspapers. Pirate Games will not be accepted.
You can choose your preferred method of payment. Choose from bank transfer, paypal or cheque. We endeavour to pay you via your preferred payment method within 3 days of checking your items.
We do buy a wide variety of items however we already have multiple copies of many of the "best sellers" and popular titles and unfortunately are not a position buy further copies. Note our prices and the list of items that we can buy are updated every day so please check back.
No, we're unable to buy book club editions.
If the Readers Digest edition has an ISBN number (and the more recent editions do on the publishing information page at the front of the book) this can be typed into our website and these are treated just like any other book.
Yes we do purchase ex library books providing they are in a reasonable condition. You must have permission from the library and it must be stamped with the withdrawal stamp
To gain your offer ID number, you will need to log into your account here www.webuybooks.co.uk/log-in/
You should send your items within 7 days of acceptance of our offer. If we have not received the items within 21 days the price offered may not be valid and upon receipt the amount paid may be adjusted by us to the current valuations.
We would not buy items with missing cases, packaging or that are damaged. Please read our item condition guidelines here www.webuybooks.co.uk/book-condition-guidelines
Yes we can buy your items but unlike the UK you will be responsible for the cost of shipping them to us.
We generate the correct number of postage labels depending on the weight of your items, however, should you require more you can access these my logging into your account here www.webuybooks.co.uk/log-in
You should send your items within 7 days of acceptance of our offer. If we have not received the items within 21 days the price offered may not be valid and upon receipt the amount paid may be adjusted by us to the current valuations.
Apart from your items and protection for them, no. The way we can tell which box of items belongs to you is from the unique barcode that is on the bottom of your free postage label.

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