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NEW:

New items must be in pristine condition. For books the item should look 'new' i.e. no damage to the book at all - including unbroken spine, no bent or damaged corners, no writing and no torn pages. For CD's, DVD's and Games, the cellophane wrapping must still be on. For further details on condition please view our Item Condition Guidelines.

USED:

Used items must be in a decent condition to be accepted. Whilst we accept some degree of wear will be inevitable, items must be generally good condition – books must have no missing or torn pages and no significant damage to the cover and binding; CDs, DVDs and Games shouldn't have deep scratches, dents or cracks. For further details on item condition please view our Item Condition Guidelines.

EX LIBRARY:

Ex Library books, CDs, DVDs and Games are accepted providing that they are in a reasonable condition. For further details on item condition please view our Item Condition Guidelines.

Book Condition Guidelines

Webuybooks.co.uk will not accept items with any of the following defects:

If a book originally came with a dust jacket, CD or DVD it must accompany the book when shipped to us or the quoted price may be reduced. Computer manuals and language courses originally issued with a CD will not be accepted without the CD. All CD's and DVD's must be in working condition.

Ex-library books are accepted but must be in reasonable condition.

Excessive writing, underlining, and/or highlighting or 'remainder' marks on page edges may also result in a reduction of the quoted price or the book being rejected.

A small amount of writing, underlining or highlighting of pages is usually okay, as long as it is on fewer than 20% of the book's pages.

Discs must not be cracked, dented, have deep scratches or other damage. Light surface scratches are usually acceptable providing it does not impact on the discs ability to play. We require that all the original packaging, artwork, booklet s and instructions are present and these should not be defaced or damaged. Cases may have light surface scratches but shall be complete and unbroken.

Any items we receive that are not correct or fail quality checks you will not be paid for and we cannot return these to you. After a period of 10 days during which you have the opportunity to arrange collection they will be recycled responsibly. All orders are subject to our acceptance at Webuybooks.co.uk sole discretion. All items are checked by our quality control team. Webuybooks.co.uk will not make payment for any item not meeting the condition guidelines set out on the website and Webuybooks.co.uk decision on this is final.

Packaging Guidelines

Following our simple guidelines will ensure your items reach us in the condition you sent them. Simply follow our guide below and you'll have your items packed in no time!

Use Correct Number of Boxes

Pack your items into the correct number of boxes as determined by our clever box calculator. This means we can easily track your items - ensuring you get paid faster. If you require more packaging labels then these can be found in your account.

Box Sizes

Secure Your Items

Bubble Wrap is the ideal material to secure your items in the box and prevent damage. Try to pack heavier items first and don't use a box that's too large - your items will move around and could damage one another.

Double Check Your Items

It might sound obvious but make sure you're sending all the items that are listed in your selling basket.

Use a Sturdy Box

Please use a box to send your items, just wrapping them does not give sufficient protection. Books, CD's and DVD's can be heavy and will shift during transit so the box needs to be heavy duty enough to cope with this. Use rigid boxes with flaps intact also use strong tape designed for shipping as apposed to securing your box with string and paper over-wrap.

Ensure Postage Label is Attached Securely

Remove any labels, hazardous materials indicators, and other previous shipment labels. Ensure your label is attached securely and the barcode is not obscured by tape. This will allow your box to be easily tracked - meaning you get paid quicker!

Post Within 7 Days

Prices offered for books, CD's and DVD's remain in place for 7 days, so to make sure you get the cash you're expecting please post your items within this time frame.

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