How do I get paid?
At We Buy Books you can choose your preferred payment method and we pay quicker than anyone else! At the point of setting up your account you choose either:
- Bank Transfer direct into your account. We use faster payments so the money will normally be with you the same day we make payment.
- PayPal.This is practically instantaneous.
- Cheque. We send these out using first class post.
We seek to pay you with 3 days of checking your items although if we are really busy it might take a day or so longer.
I have entered quite a few ISBN’s / barcodes and you are not making an offer for these items. Why not?
We do buy a wide variety of items however we already have multiple copies of many of the “best sellers” and popular titles and unfortunately are not a position buy further copies. Popular fiction (particularly paperbacks by popular authors) often falls into this category. Another reason for a title being rejected is the age of the publication. Books published within the last two years are more likely to be accepted. Similar principles apply to CD’s, DVD’s, Blue Rays and Games in that the more popular and common they are the less likely we ar to accept them. Note our prices and the list of items that we can buy are updated every day.
Do you purchase book club editions of books?
Unfortunately we cannot purchase book club editions.
Do you purchase Readers Digest books?
If the Readers Digest edition has an ISBN number (and the more recent editions do on the publishing information page at the front of the book) this can be typed into our website and these are treated just like any other book. If the edition does not have an ISBN number unfortunately we are not able to purchase the book.
Do you purchase ex-rental discs?
We do purchase ex-rent discs but they must meet our condition criteria.
Do you purchase ex library books?
Yes we do purchase ex library books proving they are in a reasonable condition. If you are a library service with multiple books we recommend that you contact us directly since we have a library book purchasing service which is more likely to suit your needs.
Do you accept Textbooks on webuybooks.co.uk?
Yes we do buy textbooks. In fact college level textbooks are more likely to be purchased than many other types of book. Type in the ISBN number and we’ll make you an offer.
How do I add my voucher code?
To add on your voucher code, you need to be on the selling basket page. Click on “+ Voucher Code” in the blue box. A green box will appear, here you can enter your voucher code.
How do I find my offer ID number?
To gain your offer ID number, you will need to log into your account. Click on “My Account” at the top in the blue banner. Scroll down and underneath “View Past Offers” will be your offer ID number.
Will you buy discs with a missing case or packaging?
We would not buy items with missing cases, packaging or that are damaged. Please read our condition guidelines
Do you accept Promotional or Free Copies of Discs?
No we don’t accept promotional discs that for example are given away with a newspaper and we definitely do not accept pirate or homemade copies of discs. Our staff are trained to spot pirate copies and we reserve the right to report receipt of such items together with the senders details to the authorities if we suspect attempts to sell us such items are deliberate.
I have old books without ISBN numbers. Will you buy these?
This website cannot cater for this sort of book. However it does not mean that we are not interested. We suggest that you take pictures of the books and send them to us and we’ll get back to you as quickly as we can. Just so you know we are unlikely to be interested in 20th century encyclopaedias.
If you have old books without ISBN numbers please contact us
You mention ISBN – what is this?
ISBN stands for International Standard Book Number. Since 1970 the vast majority of titles that have been published have a unique number identifying it. This is either a 10 or 13 digit number. It is normally found on the back cover of the book under a barcode. However it can be located in other places:
- Inside the front or back flap on a dust jacket
- On certain paperbacks, just inside the front cover
- On the 2nd or 3rd page of the book where all the publishers information is located
I am confused by what barcode number I input to the site?
For discs you input the number below the barcode including the digits on the extreme left and right. Use the barcode that is printed on the original packaging. Any other barcodes on stickers are likely to have been placed on by the retailer and should be removed particularly if they cover the original barcode.
What should I do if I need another postage label
We generate the correct number of postage labels depending on the weight of your items, however, should you require more you can access these my logging into your account.
What is the Process?
It is a simple 4 step process:
- You type in the ISBN or Barcode of the item that you wish to sell and indicate their condition
- We tell you how much we can pay for each item. If you are happy with the value you accept and your items are moved to the seller basket. You will then receive an email from us confirming the values so you have a record.
- You print off a free label, box up your items (see our packaging guidelines) and take them to your nearest Collect+ Store. At the store just hand over the box and ask for a receipt. The shipping is free and you do not have to pay any money. You should refer to the packing guidelines as to how to box up the items.
- It will take 3 or 4 days for the items to reach us and upon receipt we will email you to confirm receipt. Within 3 days of checking your items we will pay you according to your preferred method either cheque, PayPal or direct transfer to your bank account.
How long after acceptance of our offer do I have to send the items?
You should send your items within 7 days of acceptance of our offer. If we have not received the items within 21 days the price offered may not be valid and upon receipt the amount paid may be adjusted by us to the current valuations.
I have alot of items that I am due to send and it is rather heavy. Do you have a service whereby this can be collected from my house or workplace?
Yes we do have an account with UPS (the cheerful guys in brown) and if you are guaranteed to be in on a particular day you can arrange a collection. Simply select the UPS option when prompted, pack your items and log back in to your account to arrange the collection. Unfortunately they can’t collect on Saturdays or Sundays.
I live near you, can I drop off my items personally?
We’re sorry but we’re not set up for members of the public dropping off items directly. You should use the freepost service and in most cases the items will be delivered to us the next working day.
I would like to send you regular consignments. Is there any special benefit to me?
If you would like to send us regular consignments of books, CD’s, DVD’s, Blue Rays or Games e.g. become a “scouter” please contact us and we’ll advise you if there might be any special benefit for providing us with a regular supply of books.
Do I need to put anything inside my box?
Apart from your items and protection for them, no. The way we can tell which box of items belongs to you is from the unique barcode that is on the bottom of your free postage label.
I can’t print from my Computer so can’t print a shipping label – what do I do?
This is no problem. Contact us with your address and we’ll post you a label.
I am outside the UK. Will you buy my items?
Yes we can buy your items but unlike the UK you will be responsible for the cost of shipping the books to us.
I am having technical problems using the site?
If you are having problems we want to know about them. Please email us on [email protected]
I can’t find an answer to my question above?
Visit our contact us page and use our web form to submit your enquiry, one of our experts will be in contact to help you with your questions.